FAQ's
1. How do I place an order?
Placing an order is easy! Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
2. What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay & Google Pay
3. How do I know if my order was placed successfully?
Once you complete your purchase, you will receive an order confirmation email with your order details. If you don’t see it, check your spam/junk folder or contact us.
4. Can I modify or cancel my order after placing it?
We process orders quickly, but if you need to make changes, please contact us within 24 hours of placing your order.
5. How can I track my order?
After your order is shipped, we will send you a tracking number via email so you can track your package.
6. What is your return and exchange policy?
We accept returns and exchanges within 14 days of receiving your order. Items must be unused, in original packaging, and in perfect condition. Contact our support team for assistance.
7. Do you offer refunds?
Yes, refunds are processed if your return is approved. The amount will be credited back to your original payment method within 5-7 business days.
8. How long does shipping take?
Shipping times vary by location:
- USA & Canada: 7-15 business days
- Europe: 10-20 business days
- Rest of the World: 12-25 business days
9. What if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us immediately with photos, and we will arrange a replacement or refund.